Terms of service

Welcome to Aurora’s Destination! By accessing our website or making a purchase, you agree to the terms below. These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.

Please read them carefully before using our site or placing an order.

1. Overview

This website is operated by Aurora’s Destination. Throughout the site, the terms “we”, “us” and “our” refer to Aurora’s Destination (me and my little family team). By using our site or purchasing from us, you agree to be bound by the following Terms of Service, including any additional policies linked or referenced here.

These terms apply to all users of the site. If you do not agree with any part, you should not use our website or services.

2. Products & Services

All products are handmade and often made to order. We reserve the right to limit the quantities of any products or services that we offer and may discontinue any product at any time. Bulk orders are made by request with discounts, please contact me. 

We make every effort to display accurate product information, but we can’t guarantee that your screen's display of colours will always match our items perfectly.

3. Orders

By placing an order, you agree that:

  • You are over 18 or have permission from a parent/guardian.

  • All information provided is accurate and complete.

  • You will not use our products for any illegal or unauthorised purpose.

We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability, or if we suspect fraud or misuse.

4. Pricing & Payments

All prices are listed in GBP (£) and are subject to change without notice.
We accept secure payment via global-approved methods (credit/debit card, PayPal, etc.).
Prices do not include shipping fees, customs duties, or taxes unless otherwise stated.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details on processing times, delivery estimates, and international shipping.

Once your parcel has been handed to the courier, we are not responsible for delivery delays, lost items, or incorrect addresses provided at checkout.

6. Returns & Refunds

Please see our Returns & Exchanges Policy for full details.
Due to the handmade nature of our products, we do not accept returns for change of mind or sizing issues unless otherwise agreed. Faulty or incorrect items will be corrected or refunded where applicable.

7. Intellectual Property

All content on this site, including designs, logos, graphics, photos, and text, is the property of Aurora’s Destination. You may not reproduce, copy, or use any content without written permission.

8. User Conduct

You agree not to use our site:

  • For any unlawful purpose

  • To harass, abuse, or harm others

  • To interfere with or bypass site security

  • To spread malware or spam

We reserve the right to suspend or terminate access to our site for any misuse.

9. Limitation of Liability

To the fullest extent permitted by law, Aurora’s Destination shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our products or services.

10. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Changes will be posted here with the “Last updated” date below. It is your responsibility to review this page periodically for updates.

Questions?
Contact us at aurorasdestination@gmail.com — we’re happy to help!

Last updated: August 1, 2025